Help and contact
Write to contact@manualy.app. We usually answer within two working days.
To help us help you, add:
- Your device model and Android / iOS version
- What you tapped before the problem happened
- For search problems: the words you searched and the PDF page you expected
Common questions
Restore Pro on a new device: install Manualy, sign in to the same Google Play or Apple account, open Pro and tap "Restore purchases".
Move your data to a new device: with Pro, create a backup in Settings › Backup, send the file to the new device, and choose "Restore from a backup". You can add it to the data already there, or replace it.
Backup password: a password-protected backup asks for its password when you restore it. We cannot recover a forgotten password. The password for automatic backups can be seen on the device where it was set: Settings › Backup › Automatic backup password › Show the password (after your screen lock).
Day Pass: Settings (right under Manualy Pro) or the Pro screen › "Get a Day Pass": one short ad, then no ads and your logo on the camera stamp until midnight. Backup is not included.
Cancel your subscription: Google Play › Payments & subscriptions › Subscriptions, or iPhone › Settings › your name › Subscriptions.
Delete your data: delete items in the app, or uninstall the app. We hold no copy of your data.
Ad choices: Settings in the app (EU, UK, Switzerland) or your device's ad settings.
Legal
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